* Upgrade/Support prices are 30% of current published price for that license. Price includes software upgrades and support. Customers must not let their maintenance plan expire in order to be eligible for these discounts.
E-University learning management software: support services
E-University support is offered to all customers, free of charge, for 30 days after the software is purchased.
Why is a support contract important? Everyone is bound to have questions from time to time. If you take the time to build a fabulous instruction plan using E-University, you want to be sure that you'll be able to use it to it's fullest extent.
The actual developers of the software manage E-University support so you're getting assistance from the individuals who know the software best.
So we take great strides to provide exceptional service and ensure our product ads value at every level, our support staff is comprised of a diverse group of experienced service professionals who are committed to delivering effective and efficient technical support and answers to your product how to questions.
E-University offers a standard maintenance and support package that is designed to make it easy for you to get the information you need to use our product most effectively.
The standard E-University support package includes:
24x7 access to our online support system Product updates and major software upgrades as available 24x7 access to our online Knowledgebase featuring FAQs, Product How Tos and Best Practice information 24 hour guaranteed response time to all issues and/or questions
Use E-University and don't worry about the safety of your system or your privacy.
E-University features industrial strength high-security. All communication is secured by digital certificated issued by a trust center authority. The data is encrypted using modern state-of-the-art AES-256 encryption and 2048-bit secured key exchange.
Encryption: 256-bit AES encryption (actual encryption algorithm may vary depending on browser capabilities). Digital Certificate, Public Key Infrastructure: 2048-Bit Certificate.